The Operations & Compliance Lead (“OCL”) is responsible for managing the daily operations of the sales license business, including multiple e-commece portals. The OCL will play a key role in the establishment, launch and ongoing improvement of operational practices. The OCL will oversee all escalated matters related to the portals’ technical function, product listings, sales, compliance, staff, and patient care. The OCL will manage direct reports specializing in these areas, and will be required to work closely with stakeholders from partnered organizations to ensure operationaly integrity.
In addition to this, the OCL will be responsible for overall Health Canada compliance, including the development and implementation of quality systems, compliance reporting, continuous gap assessments, leadership in audits, and licence applications and amendment to ensure full compliance. The OCL will be responsible for the regulatory review of patient facing materials. The OCL will support site audits and consult on regulatory pathways and technical compliance for product development and production activities. The OCL will play a key role in establishing and launching the sales licences business.